Privacy Policy
BoldMove is operated by Lumpixel LLC ("we", "us"). This policy explains what data the BoldMove app and website handle and why. Short version: your chats live on your phone, we don't sell anything, and we don't track you across apps. This policy covers the iPhone and Android apps.
What stays on your device
Your conversations, attached screenshots, profile details (name, age, relationship status, goals) and settings are saved locally on your device. With permission, relevant content is also transmitted for processing as described below. You can delete all chats at any time in Settings → Delete all chats, or by deleting the app.
What we process to answer you
Before any AI request, BoldMove asks for your explicit permission in the app. If you decline, saved chats remain available and no chat content is sent for AI replies or summaries. You can withdraw permission in Settings → Privacy & data → Withdraw AI sharing permission. Withdrawal stops future requests; it cannot recall data already transmitted.
With your permission, the app sends the current conversation (up to 60 recent messages and 6 selected screenshots), voice transcripts, your profile summary (including any name, age, relationship status and goals you provide), relevant saved information about the person discussed, earlier conversation summaries, the selected coach mode and app language to our server. This information is collected from what you type, select, record or save in the app. We use it to generate personalized answers and summaries that maintain conversation context. Screenshots and messages may contain personal information about you and other people.
Our server forwards this content through our AI service providers to xAI, OpenAI or Anthropic, depending on the selected model, response speed and service availability. These intermediaries pass requests, including this content, between our server and the model providers, and may keep usage data for billing and service operation. They are not the model providers. The model providers process requests under their respective terms and privacy policies; their retention and other processing rules apply. We do not promise zero retention or that every provider excludes every request from training.
We do not save your messages or screenshots to our server database. So that an answer isn't lost if the connection drops or you leave the app mid-answer, the server temporarily keeps each generated answer until the app confirms it has saved it on your device, and deletes it then or within 24 hours at the latest. Transmission uses HTTPS. We do not send payment details or your device's photo library to AI providers, and microphone audio goes to them only in voice mode, described below; only screenshots you explicitly select are included.
Voice and speech recognition
Voice messages you record stay on your device. Speech recognition runs on-device when supported; otherwise the system speech service may process audio — Apple's Speech service on iPhone (after the speech-recognition permission is granted) or the speech recognition service set on your Android device, such as Google's. Only the resulting text is included in an AI request, and only after AI sharing permission. Microphone and speech-recognition permissions are separate from permission to share content with AI providers.
Voice mode is optional and asks for your separate permission the first time you start it. During a voice conversation, your live microphone audio, the conversation context listed above and what the coach remembers from your other chats (their summaries and latest messages, and saved information about the people you discussed; temporary chats and practice sessions are left out) go through our server directly to xAI, which hears you and answers out loud; this does not pass through our AI service providers. xAI processes this data under its own terms and privacy policy. Our server does not record or store the audio or the transcript: it only counts how many seconds of voice conversation your device used this week. The transcript of the conversation is saved in the chat on your device. When the conversation ends, the transcript goes through our server to the AI providers listed above to update what the coach remembers about you and the person discussed; the result is saved on your device, not on our server.
Technical data
- Device identifier. A random ID created by the app and kept on your device (in the Keychain on iPhone, in the app's private storage on Android). We use it only to count free answers per day. Usage counters are kept for 7 days.
- App integrity. We confirm requests come from the genuine app: on iPhone with Apple's App Attest, on Android with Google Play Integrity, which returns a verdict about the app and device that Google signs and our server checks with Google. Neither tells us who you are.
- Subscription status. If you subscribe, the app sends proof of purchase so the server can verify Pro access: Apple's signed transaction on iPhone, or the Google Play purchase token on Android, which our server verifies and acknowledges with Google Play. We never see your payment details — Apple and Google handle payments. Purchase records from iPhone (product, dates, price and the app's anonymous ID, never your conversations) are also shared with RevenueCat, our subscription analytics provider, so we can count subscriptions and renewals.
- On-device features. On supported Android phones, Quick Read uses Google's on-device Gemini Nano model; the text you paste for it is processed on the phone and is not sent to us or to AI providers.
- Usage events. The app reports anonymous usage events — for example, onboarding finished, a question asked, an answer received, the subscription screen shown — with short details such as the coach mode, together with the device identifier, the platform and the language and region from your device settings. Never the content of your chats. Subscription events from RevenueCat (trial started, purchase, renewal, refund: product, store, price, country) are linked to the same anonymous ID. We count them in our own self-hosted analytics (Umami) running on our server; no third party receives them, and your IP address is not stored there. Raw events in our app database are deleted after 90 days.
- Advertising measurement. To measure our ads on Facebook and Instagram, the iPhone app includes the Meta SDK. It tells Meta that the app was installed and opened and when a trial or subscription starts (product, price, currency). It does not read the advertising identifier (IDFA) and the app does not ask for tracking permission; Meta matches installs to ads through Apple's SKAdNetwork. Our website uses the Meta Pixel and sends the same events from our server (page viewed, App Store button tapped, free breakdown finished) with your IP address, browser user agent and Meta cookies. Never the content of your chats. Meta processes this data under its Privacy Policy. To measure ads on Reddit and X, the website also uses the Reddit Pixel (Reddit Privacy Policy) and the X Pixel (X Privacy Policy): they receive the same page events with your IP address, browser user agent and their cookies.
- Feedback. If you rate an answer, we record the rating, the coach mode and the message ID — not the message text.
- Server logs. Standard request logs (IP address, time, status) kept for up to 14 days for security and debugging.
What we don't do
No ads inside the app. No advertising identifier and no tracking permission prompt. Third-party SDKs: on iPhone, RevenueCat for subscription records and the Meta SDK for ad measurement; on Android, Google Play Billing, Play Integrity, Play In-App Review and ML Kit (on-device). No selling of personal data. No accounts or passwords.
Children
BoldMove is intended for users 16 and older. We do not knowingly process data of anyone under 16.
Your rights
Because conversations are stored on your device, you control them directly. For any request about data we process (access, deletion, questions), email support@boldmoveapp.com. California and EU/UK residents have the rights provided by CCPA/CPRA and GDPR; we honor them for all users.
Changes
If we change this policy, we'll update the date above and, for material changes, notify you in the app.
Contact
Lumpixel LLC — support@boldmoveapp.com